JPay 2403.01

JPay LLC ❘ Freeware ❘
Android iOS
out of 12345 votes

JPay: Simplifying Communication with Incarcerated Loved Ones

Pete Milner

04/03/2025

JPay offers a seamless platform for connecting with inmates through messaging, money transfers, and other essential services, making the process user-friendly and efficient.

The JPay App provides a convenient way to maintain contact and offer support to your incarcerated loved ones.

JPay offers a range of features that streamline communication, including the ability to quickly and securely send money to a trust account, exchange emails and photos, and even send eCards and Videograms. Additionally, you can purchase a tablet for your contact and fund their media account.

Create your JPay account
Easily send money using your credit/debit card or schedule recurring transfers
Purchase stamps for Email, Snap n’ Send® and Videograms
Effortlessly send and receive Emails
Receive notifications for new Emails
Send emails to multiple recipients
Prepay for an Email reply or transfer stamps
Attach and send photos
Send photos instantly with Snap n’ Send
Record and send a 30-second Videogram
Set up reminders for low stamp balance
Purchase a tablet for your contact
Fund the media account for tablet content
Add/edit payment options with the option to save your card for future use
Manage your profile efficiently

Please note that service availability may vary, as not all services are available at all facilities.

Overview

JPay is a Freeware software in the category Business developed by JPay LLC.

The latest version of JPay is 2403.01, released on 07/03/2024. It was initially added to our database on 09/19/2023.

JPay runs on the following operating systems: Android/iOS.

Users of JPay gave it a rating of 2 out of 5 stars.

Pros

User-friendly interface that makes it easy for inmates and their families to use.
Allows for electronic money transfers to inmate accounts.
Offers options for sending messages and emails to inmates.
Provides access to various services including video visitation.
Available on multiple platforms including web and mobile applications.

Cons

High transaction fees for money transfers compared to traditional methods.
Limited availability for some facilities; not all prisons use JPay services.
Customer service may have long wait times or be difficult to reach.
Some users report technical issues with the app or website.
Communication can be delayed, which may cause frustration among families.

FAQ

What is JPay?

JPay is a company that provides technology and services to help incarcerated individuals stay connected with their loved ones and access educational and entertainment content.

What services does JPay provide?

JPay offers services such as sending money to inmates, exchanging secure emails, scheduling video visitations, and providing access to educational resources and entertainment options.

How can I send money to an inmate using JPay?

You can send money to an inmate through JPay's website, mobile app, by phone, or through a money order. You will need the inmate's ID number and location to complete the transaction.

Can I email an inmate through JPay?

Yes, you can send secure emails to inmates through the JPay platform. The emails are screened for security purposes and may be subject to monitoring.

Is there a fee for using JPay's services?

Yes, there are fees associated with using JPay's services, such as for sending money, sending emails, or scheduling visitations. The fees vary based on the service and the correctional facility.

Can I schedule a video visitation through JPay?

Yes, you can schedule video visitations with inmates through the JPay platform. This allows for virtual face-to-face communication with loved ones who are incarcerated.

Pete Milner

I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.

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